NQF5 Robotics Processing Automation Developer (RPA) – 251201004-WM-03, RPA Solution Deployment, Modification and Improvement

SECTION 3: CURRICULUM COMPONENT SPECIFICATIONS – SECTION 3C: WORK EXPERIENCE MODULE SPECIFICATIONS

SECTION 3C: WORK EXPERIENCE MODULE SPECIFICATIONS 3. 251201004-WM-03, RPA Solution Deployment, Modification and Improvement, NQF Level 5, Credits 20 3.1 Purpose of the Work Experience Module The focus of the work experience is on providing the learner with an opportunity to: Assist with the deployment of RPA solutions for business process automation, and maintain, modify and improve such solutions The learner will be required to: WM-03-WE01 : Assist the team with deployment of the RPA solution WM-03-WE02 : Investigate opportunities for the modification and improvement of the RPA solution WM-03-WE03 : Maintain and update the RPA solution to incorporate improvements and changes 3.2 Guidelines for Work Experience 3.2.1 WM-03-WE01 : Assist the team with deployment of the RPA solution Scope of Work Experience The person will be expected to engage in the following work activities: WA0101 Schedule times that the bots must run as per design specifications (coding) for unattended robots WA0102 Deploy the solution into the production environment (Go live) WA0103 Update process documentation WA0104 Enable RPA users (if necessary), to understand how the automation works and how they should interact with the RPA solution (attended robots – human triggers) on business need basis WA0105 Monitor the bot status through auditing logs and dashboards WA0106 Import and export RPA solutions Supporting Evidence SE0101 Reports 3.2.2 WM-03-WE02 : Investigate opportunities for the modification and improvement of the RPA solution Scope of Work Experience The person will be expected to engage in the following work activities: WA0201 Troubleshoot problems and performance of the RPA solution WA0202 Investigate and document better practices and alternative solutions that could be used in future development (new requirements) WA0203 Update and maintain developer standards (best practice) around RPA best practices to adapt due to regulatory and market pressures WA0204 Explore and identify process improvements that can simplify the process and make it more understandable, therefore reducing the necessary programming and auditing effort and improving customer experience Supporting Evidence SE0201 Reports 3.2.3 WM-03-WE03 : Maintain and update the RPA solution to incorporate improvements and changes Scope of Work Experience The person will be expected to engage in the following work activities: WA0301 Update robotic workflows should the company (client) update its RPA software version WA0302 Implement enhancements and introduce updates to already automated processes WA0303 Implement change requests to already automated processes Supporting Evidence SE0301 Reports 3.3 Contextualised Workplace Knowledge 1. Organizational policies, procedures and guidelines which relate to building and maintaining RPA solutions, communicating data and security configurations. 2. Standard templates, documentation and tools. 3. Business processes and workflows pertaining to the RPA solution. 4. Team members. 5. Company specific operating systems and RPA development tools and platforms. 6. Company specific best practices, quality standards and security protocols. 7. Version control system. 8. Test or simulation tools. 9. Sources of information available for designing tests. 10. Approval process for testing. 3.4 Criteria for Workplace Approval Physical Requirements: Tools, equipment, systems, e.g.: company systems, documents, data, relevant meetings, teams and supervisors, design studio, etc. Key processes, e.g.: RPA design, testing and deployment process project on the go or completed. Human Resource Requirements: Maximum mentor/learner ratio of 1:3 in the ideal situation Supervisor/mentor: 2 years’ software development experience Legal Requirements: Legal (product) licences to use software OHS compliance certificate Ethical clearance (where necessary) 3.5 Additional Assignments to be Assessed Externally None