NQF5 Robotics Processing Automation Developer (RPA) – 251201004-PM-08, Function Ethically and Effectively as a Member of a Multidisciplinary Team

SECTION 3: CURRICULUM COMPONENT SPECIFICATIONS – SECTION 3B: PRACTICAL MODULE SPECIFICATIONS

SECTION 3B: PRACTICAL SKILLS MODULE SPECIFICATIONS ​8. 251201004-PM-08, Function Ethically and Effectively as a Member of a Multidisciplinary Team, NQF Level 4, Credits 4 8.1 Purpose of the Practical Skills Module The focus of the learning in this module is on providing the learner with an opportunity to liaise with various role players in the editing process (e.g., publishers, authors, editors, designers, typesetters and artists) to facilitate input into the manuscript The learner will be required to: PM-08-PS01 : Function ethically and effectively in the analysis/discovery stage in the automation life cycle PM-08-PS02 : Function ethically and effectively in the design and build stage in the automation life cycle PM-08-PS03 : Function ethically and effectively in the management stage in the automation life cycle PM-08-PS04 : Function ethically and effectively in the run stage in the automation life cycle PM-08-PS05 : Function ethically and effectively in the engage stage in the automation life cycle PM-08-PS06 : Collaborate with colleagues in other departments to automatize business processes in domains such as risk management, business optimization, finance and customer intelligence, etc. 8.2 Guidelines for Practical Skills 8.2.1 PM-08-PS01 : Function ethically and effectively in the analysis/discovery stage in the automation life cycle Scope of Practical Skill Given the desired automation outcome, the learner must be able to: PA0101 Interact with the business analyst PA0102 Understand knowledge transfer around “as is” and “to be” Applied Knowledge AK0101 Plan and organize the work to achieve targets and deadlines AK0102 Work independently as well as collaboratively Internal Assessment Criteria IAC0101 Advice on the technical aspects that can impact the design of the PDD is understood IAC0102 Feedback on the “as is” and “to be” documentation is given 8.2.2 PM-08-PS02 : Function ethically and effectively in the design and build stage in the automation life cycle Scope of Practical Skill Given the SDD, the learner must be able to: PA0201 Interact with solution architect and other IT staff on system integration and design parameters of what must be built PA0202 Remediate once infrastructure or policies were changed Applied Knowledge AK0201 Plan and organize the work to achieve targets and deadlines Page 83 of 108 251201004 - Occupational Certificate: Robotic Processing Automation (RPA) Developer 251201004 - Occupational Certificate: Robotic Processing Automation (RPA) Developer Page 84 of 108 AK0202 Work independently as well as collaboratively Internal Assessment Criteria IAC0201 A constant pace of reporting progress in a consistent and standardized manner is maintained IAC0202 Timelines for development, testing, and deployment are developed 8.2.3 PM-08-PS03 : Function ethically and effectively in the management stage in the automation life cycle Scope of Practical Skill Given the automation process timeline, the learner must be able to: PA0301 Interact with RPA project manager, DevOps team and infrastructure engineer on understanding how the automation is going to integrate with the rest of the solution landscape PA0302 Report on progress PA0303 Identify errors and communicate changes Applied Knowledge AK0301 Plan and organize the work to achieve targets and deadlines AK0302 Work independently as well as collaboratively Internal Assessment Criteria IAC0301 Communication is done on progress and deadlines IAC0302 Communication is done on process improvements or bugs IAC0303 Solution into existing landscape is integrated by defining pre-requisites 8.2.4 PM-08-PS04 : Function ethically and effectively in the run stage in the automation life cycle Scope of Practical Skill Given the workflow design, the learner must be able to: PA0401 Interact between robot and business user PA0402 Understand that business user may talk to the developer Applied Knowledge AK0401 Plan and organize the work to achieve targets and deadlines AK0402 Work independently as well as collaboratively Internal Assessment Criteria IAC0401 The way in which the automation will integrate with the business owner processes is communicated IAC0402 The alignment of expected outcomes with business necessities is ensured 8.2.5 PM-08-PS05 : Function ethically and effectively in the engage stage in the automation life cycle Scope of Practical Skill Given the engagement best practices, the learner must be able to: 251201004 - Occupational Certificate: Robotic Processing Automation (RPA) Developer Page 85 of 108 PA0501 Ability to understand business impact and disseminate relevant information to others PA0502 Interaction with users is limited and redirected to team lead Applied Knowledge AK0501 Plan and organize the work to achieve targets and deadlines AK0502 Work independently as well as collaboratively Internal Assessment Criteria IAC0501 Business users’ inquiries are politely directed to the team lead 8.2.6 PM-08-PS06 : Collaborate with colleagues in other departments to automatize business processes in domains such as risk management, business optimization, finance and customer intelligence, etc. Scope of Practical Skill Given the work ethics and corporate internal policies, the learner must be able to: PA0601 Work amicably with others to overcome conflicts and differences of opinion in order to develop work products and solve problems PA0602 Recognize individual strengths and weaknesses and different leadership styles PA0603 Involve the users who do process execution to enable e.g., tellers to use the robot instead of being replaced by the robot – citizen development for business programs and reskilling employees Applied Knowledge AK0601 Plan and organize the work to achieve targets and deadlines AK0602 Work independently as well as collaboratively Internal Assessment Criteria IAC0601 Periodic evaluation from manager and other stake holders which assesses KPI, is communicated before the evaluation period IAC0602 Collaboration is encouraged and user understanding of the solution is ensured 8.3 Provider Programme Accreditation Criteria Physical Requirements: Valid licenses software and application, including OS. Internet connection and hardware availability. Examples and information specified in the scope statement and all the case studies, scenarios and access to hardware and software implied in the scope statements of the modules. Remote learners: Provider must provide business IT simulation system (e.g., invoice processing). Human Resource Requirements: Lecturer/learner ratio of 1:10 (Maximum) Qualification of lecturer (SME): o NQF 5 industry recognised qualification with 1 year’s experience in the IT industry Assessors and moderators: accredited by the MICT SETA Legal Requirements: Legal (product) licences to use the software for learning and training OHS compliance certificate Ethical clearance (where necessary) 8.4 Exemptions No exemptions, but the module can be achieved in full through a normal RPL process