NQF5 Robotics Processing Automation Developer (RPA) – 251201004-KM-08, Introduction to RPA Governance, Legislation and Ethics

SECTION 3: CURRICULUM COMPONENT SPECIFICATIONS – SECTION 3A: KNOWLEDGE MODULE SPECIFICATIONS (copy)

8. 251201004-KM-08, Introduction to RPA Governance, Legislation and Ethics, NQF Level 4,Credits 1 8.1 Purpose of the Knowledge Module The main focus of the learning in this knowledge module is to build an understanding of the various types of legislation governing the workplace and their implications for the employer and employees. The learning of this module will also enable the learner to acquire an understanding of the principles of areas of performance management, business planning concepts, costing of products and concepts of general ethical behavior and its impact in the workplace The learning will enable learners to demonstrate an understanding of: KM-08-KT01 : Governance 20% KM-08-KT02 : Legislation governing workplaces 15% KM-08-KT03 : Introduction to ethics and security 5% KM-08-KT04 : Ethics at work 14% KM-08-KT05 : Security 15% KM-08-KT06 : Performance management 10% KM-08-KT07 : Business planning 7% KM-08-KT08 : Costing of products 7% KM-08-KT09 : Resources 7% 8.2 Guidelines for Topics 8.2.1 KM-08-KT01 : Governance 20% Topic elements to be covered include: KT0101 Definitions and the role of governance KT0102 Rules, norms and actions are structured, sustained, regulated and held accountable KT0103 Structures and processes and industry codes of practices KT0104 Transparent, participatory, inclusive and responsive KT0105 Domains of IT governance KT0106 Compliance vs non-compliance Internal Assessment Criteria and Weight IAC0101 Governance as the way for rules, norms and actions that are structured, sustained, regulated and held accountable, is justified (Weight 20%) 8.2.2 KM-08-KT02 : Legislation governing workplaces 15% Topic elements to be covered include: KT0201 LRA KT0202 POPI KT0203 B-BBEE KT0204 BCEA KT0205 SDA KT0206 Current trends 251201004 - Occupational Certificate: Robotic Processing Automation (RPA) Developer Page 32 of 108 Internal Assessment Criteria and Weight IAC0201 Legislation governing workplaces is identified and the implications for the workplace are reasoned (Weight 15%) 8.2.3 KM-08-KT03 : Introduction to ethics and security 5% Topic elements to be covered include: KT0301 Principles and practices KT0302 Concepts, definitions and terminology Internal Assessment Criteria and Weight IAC0301 Definition, principles and practices of ethics and its influence on security within a business ecosystem, is understood (Weight 5%) 8.2.4 KM-08-KT04 : Ethics at work 14% Topic elements to be covered include: KT0401 Code of conduct and moral compass KT0402 Components of ethical behaviour, including integrity, honesty, fair dealing, respecting diversity KT0403 Unwritten but expected behaviours, including reliability, accountability, time keeping, respect for others KT0404 Lapses in ethical behaviour, including sexual harassment, racism, bullying, theft, abuse of company property, rules, time and sick leave KT0405 Conflicts of interest, including primary and secondary interests, the impact on individuals and organisations and the link to corruption KT0406 The need for ethical behaviour and the impact or consequences of lapses in ethical behaviour KT0407 Copyright and plagiarism KT0408 Intellectual property KT0409 Spamming KT0410 Contract management KT0411 Software licensing KT0412 Pricing Internal Assessment Criteria and Weight IAC0401 Concepts, issues and examples of ethical and unethical conduct are defined and described IAC0402 The impact of these factors on an employer and an employee is discussed IAC0403 The impact of lapses in ethical behaviour on the organisation and individuals in the organisation is described IAC0404 Processes which employer organisations use to support ethical conduct in the workplace are evaluated 251201004 - Occupational Certificate: Robotic Processing Automation (RPA) Developer Page 33 of 108 IAC0405 The importance of the responsibility to consistently comply to the industry ethics and codes of conduct within the business ecosystem, is understood and described IAC0406 Own moral compass is developed and applied to ensure privacy, accountability and confidentiality within the industry (Weight 14%) 8.2.5 KM-08-KT05 : Security 15% Topic elements to be covered include: KT0501 Risks, threats and vulnerabilities KT0502 Mitigation tools and strategies KT0503 Digital forensics KT0504 Cloud KT0505 Commercial law KT0506 Cyber security KT0507 New trends Internal Assessment Criteria and Weight IAC0501 A sound knowledge of the various threats and vulnerabilities within the business ecosystem and the ways to mitigate these, are demonstrated IAC0502 The importance of cyber forensics and cybersecurity and their application within the boundaries of the law, is understood (Weight 15%) 8.2.6 KM-08-KT06 : Performance management 10% Topic elements to be covered include: KT0601 Planning, organising and control KT0602 Work flow KT0603 Cost, waste KT0604 Productivity, efficiency KT0605 Housekeeping KT0606 Risk, health, safety, environment and related systems KT0607 Quality and quality systems KT0608 Continual improvement Internal Assessment Criteria and Weight IAC0601 Performance management as a process of ensuring that sets of activities and outputs meet an organization's goals in an effective and efficient manner, is reasoned IAC0602 The various focus areas of performance management (e.g., the performance of an organization, a department, an employee, or the processes) which should be in place to manage particular tasks, are identified and justified 251201004 - Occupational Certificate: Robotic Processing Automation (RPA) Developer Page 34 of 108 (Weight 10%) 8.2.7 KM-08-KT07 : Business planning 7% Topic elements to be covered include: KT0701 Business sustainability KT0702 Concept of supply and demand KT0703 Concept of profit, loss and breakeven KT0704 Accountability and responsibility KT0705 Competition KT0706 Customers KT0707 Contracts KT0708 Budgets Internal Assessment Criteria and Weight IAC0701 The various concepts of business planning, including competition and budgets, are described (Weight 7%) 8.2.8 KM-08-KT08 : Costing of products 7% Topic elements to be covered include: KT0801 Input cost KT0802 Overhead costs KT0803 Direct labour cost KT0804 Pricing a product (Under- or over-pricing) Internal Assessment Criteria and Weight IAC0801 Costs related to the production of a product are identified and the effect thereof on the price of the product is analysed (Weight 7%) 8.2.9 KM-08-KT09 : Resources 7% Topic elements to be covered include: KT0901 Human resources KT0902 Financial resources KT0903 Physical resources (infrastructure, machinery, equipment) KT0904 Communication and information technology Internal Assessment Criteria and Weight IAC0901 Various resources needed in a workplace are identified and the effect thereof on the output is analysed (Weight 7%) 8.3 Provider Programme Accreditation Criteria Physical Requirements: The provider must have lesson plans and structured learning material or provide learners with access to structured learning material that addresses all the topics in all the knowledge modules as well as the applied knowledge in the practical skills. QCTO/ MICT SETA requirements Human Resource Requirements: Lecturer/learner ratio of 1:20 (Maximum) Qualification of lecturer (SME): o NQF 5 in industry recognised qualifications with 1 year’s experience in the IT industry Assessors and moderators: accredited by the MICT SETA Legal Requirements: Legal (product) licences to use the software for learning and training OHS compliance certificate Ethical clearance (where necessary)