NQF5 Robotics Processing Automation Developer (RPA) – 251201004-KM-06, Introduction to RPA for Automation of Processes

SECTION 3: CURRICULUM COMPONENT SPECIFICATIONS – SECTION 3A: KNOWLEDGE MODULE SPECIFICATIONS

6. 251201004-KM-06, Introduction to RPA for Automation of Processes, NQF Level 5, Credits12 6.1 Purpose of the Knowledge Module The main focus of the learning in this knowledge module is to build an understanding of the benefits of RPA solutions to automate business back-office and front-end operations that are repetitive, manual and time consuming, and ensuring accuracy and efficiency. The specific RPA platform will be the provider’s choice The learning will enable learners to demonstrate an understanding of: KM-06-KT01 : Using a toolkit/platform 40% KM-06-KT02 : Business processes, analysis and process modelling 30% KM-06-KT03 : Workflow and automation 30% 6.2 Guidelines for Topics 6.2.1 KM-06-KT01 : Using a toolkit/platform 40% Topic elements to be covered include: KT0101 Various toolkits in the market: Advantages and disadvantages Applications and uses KT0102 Toolkit/platform to plan, build, manage, run and measure automation and its products KT0103 Robots and their types KT0104 Workflow development tools overview KT0105 Automation management tools (scheduling, etc.) KT0106 Installation KT0107 The User Interface (UI) KT0108 Software development life cycle (SDLC) KT0109 Understanding the specific vendor toolkit/platform (product) Installation Application What is it offering us Internal Assessment Criteria and Weight IAC0101 Various tools and platforms are assessed for suitability and use IAC0102 The SDLC and the application thereof are explained (Weight 40%) 6.2.2 KM-06-KT02 : Business processes, analysis and process modelling 30% Topic elements to be covered include: KT0201 RPA business analysis KT0202 Business processes KT0203 Core business processes KT0204 Business process management KT0205 Types of business operations (sales, marketing, finance and accounting, customer service, human resources, production and operations, legal) and understanding their functions KT0206 Business process modelling notation (BPMN) 251201004 - Occupational Certificate: Robotic Processing Automation (RPA) Developer Page 25 of 108 Internal Assessment Criteria and Weight IAC0201 A basic understanding of the various business processes is demonstrated (Weight 30%) 6.2.3 KM-06-KT03 : Workflow and automation 30% Topic elements to be covered include: KT0301 Difference between process and workflow KT0302 Workflow concepts, types and differences KT0303 Workflow-based logic KT0304 Workflow tools KT0305 Workflow based solutions or functionality KT0306 Typical major workflows to streamline and automate Document approval workflow Expense approval workflow Employee onboarding workflow Leave approval workflow New customer or supplier addition workflow KT0307 Creating a new invoice Internal Assessment Criteria and Weight IAC0301 A basic understanding of workflow processes and tools in terms of automation is demonstrated (Weight 30%) 6.3 Provider Programme Accreditation Criteria Physical Requirements: The provider must have lesson plans and structured learning material or provide learners with access to structured learning material that addresses all the topics in all the knowledge modules as well as the applied knowledge in the practical skills. QCTO/ MICT SETA requirements Human Resource Requirements: Lecturer/learner ratio of 1:20 (Maximum) Qualification of lecturer (SME): o NQF 6 in industry recognised qualifications with 1 year’s experience in the IT industry o RPA vendor certification Assessors and moderators: accredited by the MICT SETA Legal Requirements: Legal (product) licences to use the software for learning and training OHS compliance certificate Ethical clearance (where necessary) 6.4 Exemptions No exemptions, but the module can be achieved in full through a normal RPL process